Information & policies
Terms of Service
Effective September 27, 2026.
These Terms govern your use of Will Florida at onlinewillflorida.com, including accounts, AI-assisted preparation and draft PDF downloads. “Will Florida,” “we” and “us” refer to the provider of this service. Contact us at support@onlinewillflorida.com for questions about these Terms.
Read these Terms and the Privacy Policy before creating an account. The form asks you to affirmatively agree to these Terms. If you do not agree, do not create an account or use the preparation workflow.
1. The service and its scope
Will Florida supplies technology to organize user-provided information and assist with preparation of one person's last will and testament draft. It also publishes general educational guides concerning Florida. An account gives access to the available preparation workflow, subject to active service access. It does not promise support for every estate, uninterrupted availability, a particular completion time or a particular legal outcome.
The service does not supply a trust, living will, power of attorney, probate administration, tax planning, witnessing, notarization, electronic signing or qualified document custody. Arrange any required signing and related services separately.
2. No legal advice or attorney–client relationship
Will Florida is not a law firm and does not provide legal, tax, financial or medical advice. Using the website or AI chat, creating an account, sharing information or receiving a draft does not establish an attorney–client relationship or professional engagement. Communications are not protected by attorney–client privilege; privacy obligations still apply.
General information cannot determine how a law applies to your circumstances. The service does not choose your beneficiaries, decide a legal strategy, assess capacity or determine whether a choice will have its intended effect. Seek advice from an appropriately licensed professional when individual rights or consequences are uncertain.
No attorney review, legal validity, court acceptance, avoidance of probate, tax saving or protection from a dispute is guaranteed. A draft may need correction or professional advice even if the questionnaire appears complete.
3. Eligibility and your account
To register, you must be at least 18, currently live in Florida and use an email address you are authorized to use. These product limits are not a complete statement of who may make a will under Florida law. Provide accurate registration confirmations and do not impersonate another person.
Keep your password and sign-in links private. Notify the operator if you suspect unauthorized access. Access is associated with this site's service; an account or document link does not authorize access to another person's information or another service's records. We may restrict an inactive account or access that threatens the service, subject to applicable law.
Do not use this service as a substitute for time-sensitive legal assistance.
4. AI assistance and review
AI generates responses from instructions and information in the conversation. It can omit details, misunderstand an answer or produce inaccurate content. You remain responsible for checking names, relationships, selections and all other content. Ask for corrections in the conversation and inspect the draft before requesting a PDF. An automated consistency check is not a legal review.
Submit only information needed for the task and which you are authorized to provide. Do not submit Social Security numbers, payment card data, account passwords, identity documents or medical records. Do not use a generated clause you do not understand. If the output fails to reflect your choices, stop and correct it rather than relying on its appearance.
The Privacy Policy describes storage and external AI processing. Your permission to process information is limited to providing the described service and related legitimate operations; it is not a general permission to publish your information.
5. Price and payment authorization
The listed preparation plan price is $49 USD, one time, for one person's will draft. Any charge requires your separate, explicit payment authorization. Creating an account or downloading a draft does not by itself create a payment obligation or authorize a charge.
Before authorizing a payment, review the amount, scope, any applicable taxes or fees, delivery, cancellation and refund terms presented to you. The preparation plan does not create an automatic-renewal membership. Signing, notary, witnesses, custody, legal review and a second person's will are outside the displayed preparation price.
6. Drafts, downloads and signing
A PDF is a draft-preparation output. It is not proof of a properly executed will, legal sufficiency or completed electronic signing. Florida law distinguishes ordinary will execution from electronic execution and remote witnessing. See §732.502, §732.522 and the signing guide.
Protected download links expire after 7 days and require the appropriate active account. Link expiration does not delete the file. The service does not promise permanent storage, backups, restoration or qualified custody. Keep copies you need and obtain appropriate advice about storing an executed original.
7. Acceptable use and intellectual property
Use the service lawfully. Do not bypass access controls, obtain other users' information, distribute malware, overload systems, submit spam or falsely claim a government, attorney or professional endorsement. Restrictions do not remove uses or rights protected by applicable law.
You retain rights in information you provide. You authorize processing and formatting it as necessary to operate the requested workflow. You may save, print and use the resulting draft for your own purposes, subject to the limitations explained here. We do not claim ownership of your personal decisions or of statutes and public-domain material.
We or our licensors retain rights in original site content, software and branding. You may read, link to and make reasonable personal reference copies of educational content with notices preserved. Other uses require permission unless allowed by law. Feedback may be used to improve the service without an obligation to adopt or compensate it; that permission does not authorize public disclosure of personal information.
8. External resources and availability
External legal sources are references, not part of our service. Other providers control their own sites, practices and terms. We do not guarantee their availability or imply affiliation merely by linking to them.
To the extent permitted by applicable law, the service and its content are provided as available, without implied warranties of merchantability, fitness for a particular purpose or non-infringement. We do not promise uninterrupted operation or error-free output. These limits do not exclude an express obligation or a warranty, remedy or responsibility that cannot lawfully be excluded.
9. Limits of liability and preserved rights
To the extent permitted by applicable law, we exclude liability for indirect, incidental, consequential, special or punitive damages arising from use of the service. Subject to the exceptions below, our aggregate liability arising from the service is limited to the greater of $100 USD or the amount you paid us for the service giving rise to the claim in the preceding twelve months.
These limits do not apply to fraud, intentional misconduct, gross negligence or liability that cannot lawfully be limited or excluded. Applicable non-waivable consumer and privacy rights remain in place. Where a limitation is not permitted, it applies only to the extent the law allows. Nothing in these Terms limits a right or remedy that applicable law does not allow us to limit.
10. Concerns, changes and termination
For support or legal concerns about the service, email support@onlinewillflorida.com. Raising a concern is not a condition that removes a legal remedy or changes a legal deadline. Claims remain subject to applicable law and may be brought before a competent court or authority. These Terms do not require arbitration or select an exclusive forum.
Material changes will be identified and new agreement obtained where required. Changes do not retroactively remove accrued rights or authorize charges without your agreement. You may stop using the service and request deletion as explained in the Privacy Policy. Provisions that should continue by their nature, such as lawful content rights and liability limits, continue where applicable.
If one provision is unenforceable, the remaining provisions continue to the extent permitted by law. A failure to enforce a provision on one occasion is not a permanent waiver. Read the Disclaimer for additional preparation and execution limits.